Effective Date: 05/20/2026

Mama's Laundry ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request services, or communicate with us.

Information We Collect

When you use our website or request services, we may collect:

• Name

• Email address

• Phone number

• Pickup and delivery address

• Service preferences and special instructions

• Payment information (processed through secure third-party providers)

• Information submitted through forms on our website

We may also collect certain technical information automatically, including:

• IP address

• Browser type

• Device information

• Website usage data through cookies and analytics tools

How We Use Your Information

We use your information to:

• Schedule and provide laundry services

• Communicate regarding pickups, deliveries, and service requests

• Send pricing information or requested service details

• Process payments

• Improve our website and customer experience

• Respond to inquiries and customer support requests

• Send occasional updates or promotional offers (you may opt out at any time)

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers that help us operate our business, including:

• Payment processors

• Website hosting providers

• Email marketing platforms

• Scheduling and booking software

These providers are only given access to the information necessary to perform their services.

We may also disclose information when required by law.

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and analyze website traffic.

You may adjust your browser settings to disable cookies; however, some features of the website may not function properly.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse.

While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is 100% secure.

Email Communications

If you provide your email address, we may send:

• Service confirmations

• Pricing information

• Appointment reminders

• Customer service communications

• Promotional updates (only if permitted)

You may unsubscribe from marketing emails at any time.

Children's Privacy

Our services and website are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Your Rights

You may request to:

• Access the information we have about you

• Correct inaccurate information

• Request deletion of your personal information where permitted by law

To make a request, please contact us using the information below.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Mama's Laundry
Lady Lake, Florida
Email: hello@mamaslaundryfl.com
Phone: (407) 708-3113

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

By using our website or services, you agree to the terms of this Privacy Policy.